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CARE INSPECTORATE WALES - CTNW INSPECTION REPORT 2023

Monday 9th October 2023

The Care Inspectorate Wales is the independent regulator of social care and childcare in Wales. As regulators, CIW provide assurance on the quality and safety of services provided. For our latest Care Inspectorate Wales report, please follow the link: CTNW Care Inspectorate Wales Report

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Customer Survey 2023

Monday 9th October 2023

Our Customer Survey 2023 results are back! Huge thanks to everyone who took the time to complete the questionnaire. All the returns were independently evaluated, please click the VIEW MORE button for the link to the report: Customer Survey 2023

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AMSER

Friday 1st September 2023

Amser (Welsh Government funding co-ordinated by Carers Trust Wales) supports unpaid carers living in Wales to access personalised, flexible and creative short breaks. It will provide breaks that improve carer resilience and wellbeing and that support the sustainability of the carer's caring relationship. Through Amser Carers Trust North Wales is delivering short break opportunities to unpaid carers in Anglesey, Conwy, Denbighshire, Flintshire, Gwynedd and Wrexham. We are delivering a mixed package of outings, groups and activities including: • Trips for carers of people with cognitive impairment or dementia • Trips for parent carers or siblings of children with additional needs • A weekly group for carers of people with cognitive impairment or dementia • A monthly group for male carers of people with cognitive impairment or dementia • A monthly…

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QUALITY AWARD - ISO 9001

Thursday 27th July 2023

We are delighted to have been awarded UKAS accredited ISO 9001, the world's most recognised quality management system standard. The award officially demonstrates our ability to consistently provide services that meet customer and statutory and regulatory requirements. As we go forward, we will continue to review quality and make improvements wherever we can to enhance customer satisfaction.

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CALLING VOLUNTEERS

Wednesday 19th April 2023

It's Volunteer Week 1-7 June. To show huge appreciation to all our Volunteers at Carers Trust North Wales, we'll be holding an event highlighting the work of our volunteers on Tuesday 6 June 2023 at our Centre in Quinton Hazell Enterprise Park, Glan y Wern Road, Mochdre, LL28 5BS, from 1-2 pm. If you are interested in voluntary work, please feel free to drop in to our session on 6 June, have a cup of tea or coffee and hear about the valuable work our volunteers undertake to see if there's an opportunity for you. If you'd like more information, please give us a ring on 01492 542212.

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CARERS SUPPORT FUND

Tuesday 1st November 2022

We are delighted to announce additional support that unpaid carers across Wales can now access. The Carers Support Fund (funded by WG) will provide services and grant funding to support unpaid carers who are experiencing financial hardship due to the cost of living crisis and the ongoing impact of the pandemic. Through this funding we at Carers Trust North Wales can offer direct grants to carers across North Wales (Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham) to help with food shopping, IT equipment, white goods, and other items. For more information on what you can apply for, please ring us at the office on 01492 542212. If you are an unpaid carer and would like to apply for a grant, simply download…

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CALLING ON ALL UNPAID CARERS TO TAKE A SURVEY ON WHAT SUPPORT YOU NEED IN YOUR CARING ROLE

Monday 25th July 2022

Carers Trust has launched a survey of unpaid adult carers to find out what support unpaid carers need from government. The survey also asks how social care reform could support carers more effectivey. The findings of the survey will help inform a Carers Trust compaign to improve the future support available to carers from the government. Please spread the word with any unpaid carers you know to make sure as many unpaid carers as possible take the survey. The survey is live and will run up to Sunday 21 August.

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NORTH WALES DEMENTIA CENTRE

Tuesday 13th July 2021

We are pleased to announce that our new North Wales Dementia Centre is now open! If you live in North Wales and need information or advice, or are interested in our Dementia Services, please give us a ring on 01492 542212. Our Dementia Centre staff will give you a call back and have a chat over the phone or will book you an appointment at the Centre, based at the Quinton Hazell Enterprise Parc, Glan y Wern Road, Mochdre, Colwyn Bay, LL28 5BS. We are grateful to Jez Hemmings at the Daily Post for helping us to raise awareness of the Centre: DAILY POST

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FINALISTS AGAIN

Thursday 29th October 2020

We are thrilled that our Dementia Support Service team has been selected for the Best Dementia Team category in the National Dementia Care Awards 2020. This is such fantastic news as it means that the Service has been a finalist in these prestigious awards two years running. The National Dementia Care Awards is an annual event organised by The Journal of Dementia Care, a multidisciplinary journal for all professional staff working with people with dementia, in hospitals, nursing and residential care homes, day units and the community. The awards were created to recognise the very best people in the dementia care sector, whose exceptional work and contributions make better, person-centred care a reality. #DementiaCareAwards The Leader

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COVID 19

Friday 17th April 2020

Carers Trust North Wales Crossroads Care Services are committed to continuing to supporting unpaid Carers during these uncertain times. Our dedicated team of support workers continue to offer both practical and emotional support to unpaid carers and their family. In these unprecedented times, we are able to collect shopping, prescriptions etc. We have recently been awarded funding from The Morgan Foundation to support families who have been financially affected by the corona virus. We are able to purchase and deliver food parcels for those in need across North Wales. These parcels can be personalized and will be discussed on contact. To access this service, please complete the referral form or telephone us on 01492 542212 for further information.

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ARE YOU LOOKING FOR WORK?

Thursday 27th February 2020

If you are interested in working for a local charity and joining our friendly team, we have a number of exciting and rewarding job opportunities in North Wales offering great terms and conditions. Please see our Recruitment page to find out more: Recruitment

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WE ARE RECRUITING

Tuesday 21st January 2020

Come and join our friendly team! Rewarding job opportunities available, please see our recruitment section: Recruitment:

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