Reports
Annual Report 2019-20
Tuesday 12th January 2021
Please click to read through our Annual Report 2019-20
Customer Satisfaction Survey 2020
Tuesday 12th January 2021
Please click below to read our Customer Survey 2020
CIW Report
Tuesday 5th December 2017
See below for our latest inspection report carried out by Care Inspectorate Wales. Unannounced inspections are carried out by the Inspectorate on an annual basis - you can also access the report via their own website. CIW Report
Social Return on Investment
Wednesday 9th November 2016
At last it is possible to demonstrate the full value of providing breaks to the hundreds of unpaid carers living in North Wales. Carers are on duty 24 hours a day, 7 days a week, 365 days a year. Without regular breaks, the impact on a carers life can be massive. For carers like Joan who cares for her husband with dementia there are high levels of constant stress which often…